TERMS CONDITIONS

TERMS & CONDITIONS

COMPANY DETAILS

NEASTETIC GROUP

VAT: BE0562793307

Kuringersteenweg 78

3500 Hasselt, Belgium

+32484469121

ABIDIS ACADEMY & BENELUX OFFICE:

Kuringersteenweg 78

350 Hasselt

BELGIUM

Please read these Terms and Conditions carefully before you start to use the Site.

By using this website, you acknowledge that you have read, understand, and agree, without limitation or qualification, to be bound by the Terms and Conditions.

NeaStetic Group S.L. (Benelux Distributor of Abidis), reserves the right to change these terms at any time and will post such changes online. Please review these terms regularly to ensure you are aware of any changes as your continued use of this website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

PAYMENTS

All payments will be officially done using PAYPAL and/or credit card, any other method is not available without previous agreement or notification. I you have any question regarding your payment please contact us.

RETURNS

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

All orders will be handled the next day after receiving them, and the delivery to the customer will be done between 2 to 5 days.

The shipping company will be designed by NEASTETIC GROUP all shipments over €75 in the EU are free of charge, for shipments out or the EU please contact us, all shipping’s under €75 in the EU will have a charge of € 8.5.

EXTERNAL LINKS

This website may contain links to other sites and resources provided by us or by third parties. Such links are provided solely for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website and we have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them. Where such sites are provided and operated by us you will be bound by our terms and conditions on such sites.

Any relationship you enter into with these sites is at your own risk and we strongly recommend that you read their terms and conditions and privacy policies.

PRIVACY

This privacy policy sets out how NEASTETIC GROUP S.L uses and protects any information that you give neastetic group s.l when you use this website.

NeaStetic group S.L ( Abidis) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

NeaSteti Group S.L may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from .

What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Avda Orihuela 2,239 03560 El Campello Alicante, Spain.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Klantendienst.

Wanneer u vragen heeft over onze producten of uw bestelling kan u ons altijd contacteren via [email protected] of op het nummer +32 484 46 91 21

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